Tech Support Scammers Abusing Spotify SEO to Defraud Victims

Tech support scammers have been rapidly spamming Spotify’s online forums with posts featuring phone numbers for fraudulent services abusing the site’s search engine optimization (SEO) algorithm to achieve a high ranking within Google search results. These posts advertise support services for legitimate companies such as Avast, Apple, Microsoft, Turbotax, Amazon, Norton, and McAfee, among others; however, anyone who calls the posted phone numbers will be put in contact with scammers and risk compromising their personal and financial data. Although Spotify is currently trying to resolve the issue, these posts are still currently appearing within search results. The NJCCIC recommends users seeking support services from legitimate companies visit the companies’ websites directly for contact information and avoid calling phone numbers that appear within search results.